CVS Business Rates Reduction for Grosvenor Pulford Hotel

We were kept up to date with every step.

Norman Howell, Company Secretary, The Grosvenor Pulford Hotel Ltd

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Grosvenor Pulford Hotel and Spa

The Grosvenor Pulford Hotel LTD

Savings of £213,583

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"CVS have consistently delivered results for us. The process was made very simple and we were kept up to date with every step of the process. The money we have saved will help us to maintain the exceptional standard of accommodation and facilities across our luxury hotels."

Norman Howell, Company Secretary, The Grosvenor Pulford Hotel Ltd

The Grosvenor Pulford Hotel and Spa is a beautiful four star hotel set in its own grounds just five minutes from the centre of Chester. Its sister hotel, The Pheasant Inn is a relaxing country retreat in the Peckforton Hills. CVS was asked to see if a reduction in business rates could be achieved at the two picturesque sites.


CVS worked closely with the client and compiled a case for reduction by collating up to date trade information and presenting this to the Valuation Office Agency. Rateable value reductions were negotiated using receipts based evidence. Through both 2005 and 2010 rating lists, CVS has saved the client over £213,000 across the seven year Rating List.

CVS Comment:

"Despite the Valuation Office Agency having full records for the hotels, we were able to secure some healthy reductions by proving that the fair maintainable trade figure (FMT) used to calculate the rateable value was inflated. CVS entered negotiations to have the FMT figure reduced to reflect the levels achievable by a ‘competent operator’ rather than an exceptional one. The work we have completed has delivered some excellent savings for the client."

Keith Stevenson, Associate Director, CVS