CVS Surveyors Vents4Pets Case Study

We are delighted with the reductions that CVS has secured for us so far and are confident that their expert surveyors will be able to recoup more costs for us

Steve O'Toole, Head of Property Development, Vets4Pets

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Vets4Pets

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Vets4Pets

Savings of £103,226

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“It is imperative to keep costs in the business to a minimum, particularly during these tough economic times. The rates savings we’ve realised thus far, allows Vets4Pets to focus on investing and delivering exceptional service and pet care to its clients. We are delighted with the reductions that CVS has secured for us so far and are confident that their expert surveyors will be able to recoup more costs for us on the premises that are currently being appealed. The team have been professional and friendly to deal with from the outset and I would recommend their services to other business owners.”

Steve O'Toole, Head of Property Development, Vets4Pets

Vets4Pets is arguably the UK’s fastest growing veterinary group – and is now an established and trusted brand. Incepted in 2001, Vets4Pets offer high quality pet care from modern practices, in convenient locations - at affordable prices. Vets4Pets’ unrivalled service and commitment to pet healthcare has seen the group grow to 80 practices in just 11 years with plans to open its 100th practice by December 2012. CVS were instructed to challenge the business rates on a number of their sites to see where a reduction was possible and savings could be made.

Results

CVS was first instructed by Unit4 back in 2011. The CVS’ Surveyors looked at the company’s properties on the 2005 Rating List. After compiling a detailed body of evidence on each property, appeals were lodged with the Valuation Office Agency (VOA). 18 properties from the 2005 list were shown to have excessive rateable values. CVS negotiated with the VOA and secured a total reduction of £37,250 for Vets4Pets. After the successful 2005 list appeals, Vets4Pets instructed CVS to look at a further 62 properties on the 2010 rating list. To date, savings of over £103,000 have been generated across the seven year Rating List.

CVS Comment:

“Each site was inspected and appealed separately. We were able to negotiate with the Valuation Office on a number of factors including practice layouts, natural light issues and actual rental values. I’m pleased with the results we have achieved so far and am confident that our negotiations will recoup further monies for Vets4Pets.”

Stephen Philp, Rating Managing Director, CVS